Privacy Policy

This policy explains what information ExhibitorFind collects through its website, licensing workflow, and support channels, and how that information is used.

1. Information we collect

• Contact details you submit through demo, purchase, or support flows
• License activation information, device identifiers, and renewal status
• Support communications and information you share to resolve an issue
• Operational logs required for security, diagnostics, and service continuity

2. Why we use this information

• To deliver the software, issue licenses, and manage renewals
• To provide onboarding, activation, and technical support
• To prevent abuse, protect licensing systems, and maintain service integrity
• To improve compatibility, stability, and customer experience

3. Payments

Payments are processed by external billing providers such as Paddle. Payment card details are not stored by the desktop application.

4. Sharing data

Information may be shared with service providers only when required to process billing, validate licenses, deliver support, or meet legal obligations.

5. Retention

License records, support logs, and security events are retained for legitimate business and compliance purposes, then removed or anonymized when no longer needed.

6. Your rights

If applicable under your local law, you may request access, correction, or deletion of your personal information by contacting support@exhibitorfind.com.